FAQ’s
To place an order, simply visit our website at www.sivafragrances.com and browse our collection of perfumes. Once you have chosen the desired product(s), add them to your cart and proceed to the checkout page. Follow the prompts to enter your shipping information, select a payment method, and confirm your order.
We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer the option to pay through PayPal for added convenience and security.
Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if your country is eligible for delivery. Please note that additional customs fees or import taxes may apply, which are the responsibility of the customer.
Payments
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your package. We will guide you through the return process and provide you with a refund or exchange, subject to our return policy terms and conditions.
Absolutely! At Siva Fragrances, we only source our perfumes from trusted and reputable suppliers. We guarantee that all our products are 100% authentic and of the highest quality.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. Additionally, you can log into your account on our website and navigate to the order history section to track your package.
We strive to process and ship orders as quickly as possible. If you wish to cancel or modify your order, please contact our customer support team immediately. While we cannot guarantee changes after an order has been placed, we will do our best to accommodate your request.
Shipping & Returns
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